Answer:
b. proactive interference.
Explanation:
Proactive interference: In psychology, the term proactive interference refers to the process that involves an individual who memorize a particular piece of information including formulas, names, words, ideas, etc and therefore when he or she tries to remember the later part of the information than the earlier or formerly memorized part hinders his or her way of remembering.
In the question above, Janica's difficulty best illustrates the proactive interference.
