According to Fiedler’s contingency theory of leadership, leader behaviors are__________( easy , Hard) to change, and ____________ ( people oriented , task-oriented) leaders perform best in intermediately favorable situations.

The swimwear department at Roobeezy, a discount clothing store, is a mess. The six employees absolutely hated their last manager, and they aren’t very fond of each other. There is a great deal of confusion in the department, because the last manager asked her employees to do their own displays, but she didn’t give them any training or instruction in good display practices. The employees have complete freedom to do whatever they want, but they have no idea how to approach the job. Last week, they took a bunch of mannequins, dressed them in bikinis, and hung them on the front of the store, violating six city ordinances. Fortunately, for the manager you hire, the employees still have some respect left for the title of department manager.