1. CUSTOMER: I Hope You Can Help Me. I'm Trying To Use The Email Software That Came With My Computer, But I Can't Seem To Figure It Out. SUPPORT AGENT: No Worries, I'm Here To Help. When Did You Get Your Computer?CUSTOMER: I've Had It Less Than A Month. Every Time I Try To Set My Email Up, It Just Seems Complicated. What Should The Agent Say Next? o "Sometimes this apps can be complicated to set up. Would you like me to guide you through setup?"o "I csn definitely help. In the future, let us know about any issue right away to avoid causing damage."o "This seems straightforward, so I can probably resolve it quickly. Let me configure the app for you."o "This app is fairly simple to use. Let’s set up a remote screen sharing session."o "Are you using the correct credentials? Normally these issues happen when you use the incorrect password."2. CUSTOMER: My website isn’t working! The "Shop Our Products" page is down, and some weird text I don’t understand is there instead. Why do things like this always happen to me?What should you say?o "I’m sorry to hear that. Would you read me the text that’s currently on the page?"o "I’m sorry you’re having a server issue. Restart it, and that should take care of your problem."o "Don’t worry. If you send me a copy of the server error log. I can have this fixed quickly."o Thi must be frustrating, but your website developer would be the one to help you with this type if issue."o "Myabe a setting got changed by accident? Did you clear your cookies recently."